Q:   Are you the factory or trading company?
A:   We are factory with more than 20 years in the field of DC power supply solution,  traction power supply and new energies. We warmly welcome you for the visit.

Q:   How is the delivery time?
A:   Generally, the delivery time between 7-30 days after getting client's payment.
       For accurate info depends on the products and the quantity, we can make further communication on this.

Q:  Do you have MOQ requirements?
A:   MOQ is 1 set for most of the products, only MOQ for 7KW, 11KW, 22KW ev   charger is 10 sets.

A:   How long is your warranty time?
Q:   We provide 2 years warranty for our clients.

Q:   Can you provide customized service?
A:    Yes. we have been getting involved with the OEM and ODM projects since 2004.
       So that we can provide professional customized service for our clients.

Q:   Do you have after sales service?
A:    Yes, we have the after-sales service team.
       Our after-sales engineer Can give the support and instruction by video or phone call while needed.

Q:   Do you make the test after finishing production?
A:   Yes, our production engineer team will do the test while goods finished, and we will prvoide the test info to clients for reference before delivery.