Q1: Are you a factory or trading company?
A1: We are a professional manufacturer of new and sustainable energy applications.
Q2:What is the warranty?
A2: 2 years. In this period, we will supply technical support and replace the new parts by free, customers are in charge of delivery.
Q3: What is your terms of packing?
A3: Generally, we pack our goods in brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q4: What is your terms of payment?
A4: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q5: What is your terms of trade?
A5: EXW, FOB, CFR, CIF, DAP, DDU, DDP
Q6: How about your delivery time?
A6:Generally, it will take 3 to 7 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q7: What is your sample policy?
A7: We can supply the sample if We have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q8: Do you test all your goods before delivery?
A8: Yes, we have 100% test before delivery.