Friendly Reminder: Please take a moment to review the frequently asked questions below. We have compiled answers to common inquiries to help you quickly resolve any issues. If your question is not addressed, feel free to contact us at any time.

1. Q: What is your minimum order?
A: Our standard Minimum Order Quantity (MOQ) is 5 pieces. However, to help customers evaluate product quality, we accept sample orders before full production.

2. Q: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers must pay the sample and courier costs.

3. Q: Do you test all your goods before delivery?
A: Yes, we have 100% tests before delivery.

4. Q: Can you customize it to my needs?
A: Yes, we can customize it according to your needs.

5. Q: Will you provide after-sales service?
A: Of course.
1) All products are subject to strict factory quality inspection before packaging.
2) All our branded products have a 12-month warranty period, and we provide 24-hour after-sales service and technical support.
3) If there are any problems during installation or operation, please contact us; we will solve them with professional guidance.

6. Q: Are you a manufacturer or a trading company?
A: We are a company that integrates industry and trade. Our factory is located in Changsha, Hunan Province, which is known as the "Capital of Construction Machinery" and a famous manufacturing city in China. We welcome your visit at any time.

7. Q: What payment terms do you accept?  
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

8. Q: How about your delivery time?
A: Generally, it will take 3 to 7 days after receiving your advance payment, and bulk order production is usually 15-30 days. The specific delivery time depends on the items and the quantity of your order.

9. Q: What are your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

10 .Q:  What are your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU

11. Q: How do you make our business a long-term and good relationship?
A:
1) We keep good quality and competitive prices to ensure our customers benefit:
2) We respect every customer as our friend, and we sincerely do business and make friends with them, no matter where they come from.