Q1: Are you a factory or a trading company?
A: We are a manufacturer, welcome to visit our factory at any time!
Q2:What can you buy from us?
A: We mainly offer a wallbox/Portable AC EV charger with an output rating from 3.5kw-44kw and an integrated floor-mounted fast DC Charging station with an output rating from 30kw-480kw. Mobile chargers with energy storage batteries from 3.5kwh-161kwh, and Solar System products.
Q3: Can you make our design and put our logo on the products?
A: Yes, we can make your design and put your logo on the products.
Q4: Can I customize the box and packing way?
A: We can provide related services under the condition of meeting the MOQ.
Q5: When can I get the price?
A: Usually we quote within 24 hours after we get your inquiry.
Q6: What are your payment terms?
A: T/T 30% as deposit, 70% paid off before delivery. We will show you the photos of the products and packages before you pay the balance.
Q7: What are your terms of trade?
A: EXW,CFR,CIF, FOB
Q8: How about your delivery time?
A: Generally, it will take 7 to 35 days after receiving your advance payment. The specific delivery time depends on the item and quantity of your order.
Q9: Do you test all your goods before delivery?
A: Yes, we will do a final inspection of the goods before delivery.
Q10: Can you produce according to the samples?
A: Yes, we can produce your samples or technical drawings. We can build the molds and fixtures.
Q11: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q12: What payment methods do you accept?
A: We accept all payment methods including PayPal,T/T, Credit Card,Western Union, and Bank Transfer. Please contact us for more details. But if you have different requirements, we may discuss them together.